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Privacy

Privacy Policy

Your privacy matters to me deeply. This policy explains what information I collect when you visit hillerysproatt.com, how I use it, and how I keep it safe. Please don't hesitate to reach out at info@hillerysproatt.com if you have any questions.

This Site is operated by Hillery Sproatt in Portland, OR.

 

Information We Collect

We may collect the following information from you: first name(s) and last name, email address, postal address, phone number, location data, payment and billing information, as well as information regarding your use of our Site and purchases you have made from it. Such personal information is referred to in this Policy as 'Personal Data'. If you choose not to provide Personal Data, we may not be able to provide you with our products.

We may collect information you give us in various ways, for example, if you:

  • Fill in forms on our Site

  • Place an order on our Site

  • Browse our Site (please see 'Cookies' section below)

We will not sell or lease your personal information to third parties. We will not disclose your Personal Data to third parties without you knowing about it. The exceptions are:

  • Where we need assistance of third party data processors, acting under our instructions, who assist us in the performance of a contract we enter with you (e.g. payment processor)

  • Analytics and search engine providers that assist us in the improvement and optimization of our Site by analyzing how the Site is used and the path users take before making a purchase.

Minors

This Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are under 18, please do not send any Personal Data about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected Personal Data from a child under age 18, we will delete that information as quickly as possible. If you are the parent or guardian and believe your child has provided us with Personal Information, please feel free to contact us at info@hillerysproatt.com.

Third Parties

We have contracted with third party providers to ensure our web hosting, web design, and order processing run smoothly. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with applicable law and this Privacy Policy.

  • We use Squarespace to operate and maintain our website.

  • We use GoDaddy to provide reliable hosting and SSL (Secure Sockets Layer) — a standard security technology that establishes an encrypted link between our web server and your browser, keeping all data passed between them private and secure.

  • We use Square and Stripe to safely and securely process credit card payments.

  • We use Faire to connect with wholesale stockists and process wholesale orders.

 

Cookies

Like many websites, we use "cookies" to collect information. A cookie is a small data file transferred to your device's hard drive for record keeping purposes.

  • Cookies help us provide you with a smooth shopping experience and enable certain features of the Site.

  • We use cookies to better understand how you interact with the Site and to monitor aggregate usage and web traffic.

  • We also make use of persistent cookies, which stay on your device after you have gone offline and can be found in your browser's cookies folder.

  • We do not link the information stored in cookies to any personally identifiable information.

  • You may refuse cookies by adjusting your browser settings. However, doing so may limit your access to certain parts of the Site.

  • If you visit our Site after clicking a link from another website, please note we have no control over the cookies used by that website.

For more information on cookies, please visit the Information Commissioner's Office.

 

Security

We do everything possible to keep your personal information safe and use industry standard procedures and security features to prevent unauthorized access. Please be aware that no method of transmission over the internet is 100% failsafe. When you enter sensitive information such as a credit card number, we encrypt that information using SSL technology. You accept that any transmission of your Personal Data is done at your own risk.

 

Your Rights

  • If you are an EU citizen, in accordance with GDPR, you can request information about the Personal Data we hold about you, what we use it for, and who it may be disclosed to.

  • You can also request that we correct inaccurate or incomplete Personal Data, as well as erase Personal Data held for marketing purposes.

  • All requests may be forwarded to info@hillerysproatt.com.

  • To unsubscribe from newsletter communications, use the link at the bottom of any newsletter email, or reach out and I'll remove you manually.

Retention Period

We will retain certain Personal Data in respect to financial transactions for as long as the law requires for tax or accounting purposes (which in the USA may be up to 7 years after a particular transaction).

 

Contact

If you have any questions or requests relating to how we use your Personal Data, please don't hesitate to get in touch at info@hillerysproatt.com. I'm always happy to help.

— Hillery