Shipping

I want your order to arrive safely and bring a little joy when it lands on your doorstep. Here's everything you need to know!

Shipping Insurance

For just $2 per item, I warmly encourage you to add shipping insurance at checkout. I's such great peace of mind! If your package is delayed, lost, or arrives damaged, I can file a claim on your behalf for a full refund. Without insurance, I'm unfortunately unable to file claims or offer refunds for late, lost, or damaged goods.

Domestic Shipping

All blanket and print orders shipping within the USA ship for a flat rate of $15 via UPS Ground and USPS Priority Mail. This flat rate does not apply to original paintings or shipping insurance.

I ship entire orders together whenever possible to save on packing materials and shipping costs. If you're placing a pre-order alongside in-stock items, I recommend placing two separate orders so your in-stock goodies can ship right away!

Expedited shipping is available upon request for an additional charge. Just keep in mind that expedited rates can be costly and delivery dates are not guaranteed by the carrier.

Please note that shipping charges for exchanges and packages returned due to an incorrect address are the responsibility of the customer. Pop over to the returns page for more details.

US Territories Shipping

I'm happy to ship to the following US Territories via USPS for a flat rate of $25 for the first item and $5 for each additional item: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Outlying Islands, and the U.S. Virgin Islands. Please note these orders are final sale and shipping is non-refundable.

International Shipping + Duties

I'm not currently able to ship overseas. Thank you so much for your patience and understanding. I hope to ship to the following countries again soon: Japan, Spain, Norway, Australia, Belgium, Canada, the UK, Sweden, Denmark, France, Germany, Switzerland, New Zealand, Hong Kong, Malaysia, Singapore, and the Netherlands.

In the meantime, if you'd like me to ship to your country, please reach out at info@hillerysproatt.com — I'd love to hear from you.

When international shipping resumes, please note that VAT, duties, and fees are the responsibility of the customer and are not collected at checkout. These added costs may exceed the value of the merchandise. All international orders are final sale and shipping is non-refundable.

Tracking + Shipping Procedures

Once your order ships, you'll receive a confirmation email with a tracking number. For delivery questions, please contact the carrier directly.

Please double check your shipping address before placing your order. Once a package has left my studio I'm unable to reroute it. After your order is in the carrier's hands, they assume responsibility for the goods. If you've purchased insurance and something goes wrong, please reach out right away and I'll help you file a claim.

If a package is returned to my studio as undeliverable, the customer is responsible for the cost of re-shipping.

Thank you so much for your support, it truly means the world to me!

— Hillery